All-in-One ERP Software for DME & HME Providers
Serious ERP provides scalable solutions designed to streamline operations, improve efficiency, and ensure compliance for DME and HME providers.
Facility Ordering Portal
Give your customers direct access to place delivery, pickup, and service orders 24/7. Unlimited facilities users, nurses, and caregivers at no extra cost. Control access to patient records, equipment usage reports, invoices, and real-time order tracking.
Order Management System
Manage every order from start to finish, whether placed by customers or CSRs. Track all communication between your team and customers, record special requirements, review, approve, schedule, and dispatch with ease for seamless fulfillment.
Map Based Dispatch
Reduce headcounts and assign orders with precision using a map-based, inventory-aware dispatch system. Track fleet movement and streamline routing with intelligent dispatching. Nurses and caregivers can track deliveries in real time and get accurate ETAs.
Field APP
Equip your drivers with everything they need to complete orders efficiently. Access truck loading lists, optimized routes, and real-time updates. Fulfill orders, clean reusable equipment, and get instant alerts on order changes, notes, reschedules, and reroutes.
Facility Billing
Perfect for facility and Hospice billing. Stay on top of revenue with contract-based billing and guided monthly reviews. Easily generate, review, and finalize invoices with system-driven insights for accuracy and efficiency. Supports PPD, Risk Caps, and discounts.
Insurance Billing
Bill private and commercial insurance, Medicare, and Medicaid while keeping inventory accurate. AI-driven claim checks prevent errors, ensuring smoother approvals and reimbursements. Integrated tracking keeps inventory and billing fully aligned.
Purchasing
Manage requisitions, approve purchase orders, and track vendor shipments with ease. Get quick access to inventory, plan for future rental needs, and stay on top of PAR levels. Use the built-in parts catalog to order and track non-inventory repair parts.